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Written by a NHS patient at Park Lane Surgery
7th May 2024


I came to see Dr Kay a few month ago regarding a very sensitive issue to do with my mental health. I had never spoken to a doctor honestly so but how I was feeling so I was very scared. Dr Kay listened to me intently and spent much longer than he should of talking to me. He asked me to book another follow up appointment in 2 weeks time and after that appointment booked me in for another 2 follow up appointment, one of these was a phone call appointment where he called me at 9pm and spent half an hour talking to me. I would recommend him and he is one if the most caring and empathetic doctors I have ever seen. He truly helped me get through a very difficult and distressing time in my life and pointed me in the right direction for the correct services who could help, I can ever express how thankful I am to him for all he’s done for me.

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Written by a NHS patient at Park Lane Surgery
1st August 2023


Dr.Kay is the most empathetic doctor you could wish for. He listens thoroughly and is very approachable. I feel that I can trust his judgment and treatment recommendations completely. I don’t feel Dr Kay could improve on his care.

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Written by a NHS patient at Park Lane Surgery
28th April 2023


I saw Dr. Kay this morning and had a superb experience. Dr. Kay put me at ease immediately and as a result I felt able to discuss everything openly. There was no rushing at any point. This the first time I have seen Dr. Kay having recently moved to this practice, and I can’t praise the practice and it’s staff enough. I’ve had a difficult few months and left my appointment today feeling so positive. Thank you

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Written by a patient at Park Lane Surgery
29th November 2019


very helpful and friendly. top so easy to talk to him

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Written by a patient at Park Lane Surgery
15th November 2019


I doubt very much if I could provide any meaningful suggestions that would improve the excellent care offered by Dr. Kay. He listened and clearly understood my problem. He clearly. Explained what potential solutions were available and what would happen if ‘plan A ‘ was unsuccessful. He was understanding, caring , and provided confidence that a solution would be found.

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